Found cheaper? We match it — see conditions. Incorporation and secretary transfer also carry a 30-day money-back guarantee.
You submitted it weeks ago. Nobody's mentioned it since. Not rejected. Just quietly not moving.
A form. A document request. A reply that never went out. That's usually all it takes.
4
things that have to go right, once you already know what you're applying for
What application support actually covers — once you've already decided what to apply for
Four things, once the choice is already made
FORMS
The form itself, filled out correctly
To the lender's or agency's own required format — not a generic template that happens to cover similar fields.
DOCUMENTS
Every supporting document assembled
Financials, licences, registrations — gathered and attached, not left for a reviewer to ask for one at a time.
RECONCILIATION
The numbers checked against what's already filed
So the figures on the application and the figures already on record with LHDN or SSM tell the same story.
FOLLOW-UP
Every reply chased until a decision arrives
Document requests, forms to re-sign, questions from the officer — answered, not left to sit once the file's already in.
+ we don't tell you which loan or scheme to choose — that decision needs to already be made before this starts
+ once it is, these four are what actually decide whether the file moves cleanly or goes quiet
The same fact, at two different sizes
Nobody bills you for an unanswered email. That's exactly why it doesn't register as a cost — until it's already the whole problem:
It rarely arrives as a rejection. A decline is a letter. A stalled file is silence — and silence doesn't tell you to go check on it.
The form is ours to prepare. What's declared on it is still the company's.
Whoever fills in the form or gathers the documents, the figures, undertakings and signature on a loan or grant application are the applicant company's own representation to the lender or agency — not whoever helped assemble the paperwork. Using application support doesn't move that.
Malaysian company law places responsibility for the accuracy of a company's own records and representations on the company and its directors. The terms set by individual lenders and awarding agencies likewise treat the application as the applicant company's own representation, whoever helps assemble or submit it on the company's behalf. The precise statutory basis is being confirmed with legal before this page cites a specific provision.
The one question that decides this
Anyone can fill in a form correctly the first time. Almost nobody's still checking three weeks later when a reply comes back.
What actually happens after the file is sent
On the paperwork itself, a firm hired to prepare and submit an application and OCTIS do the same job. The difference shows up once it's been sent:
What a follow-up request usually costs, and what happens to it here instead
This is what actually happens once the file's already in — line by line:
What this service doesn't include
0
opinions offered on which loan or scheme to apply for. That decision needs to already be made — if it isn't yet, our loan and grant pages are where that gets sorted; this one picks up once it has.
Who's actually still watching for a reply
| When a follow-up request comes in | What happens |
|---|---|
| Nobody specifically assigned to the file | Sits until whoever applied happens to check their inbox |
| A firm engaged only to prepare and submit | Often already moved on to its next client's file |
| OCTIS | Answered from the account, by someone whose job is specifically still on it |
What a single-submission engagement can't stay for
What they do well
A firm hired to prepare and submit one application does that part well — the form's right, the documents are attached, it goes in on time.
What their shape can't reach
That engagement is usually scoped to the one submission. A reply that comes back weeks later is arriving after it's effectively closed — there's often no one specifically still assigned to catch it.
OCTIS's engagement runs on the same account the application was built from, so a reply has somewhere to land — it doesn't have to find its way back to whoever happens to still be paying attention.
What actually happens, once you already know what you're applying for
There's no plan and no fixed fee for this — pricing depends on the facility and how far the application's already got. This is the real sequence:
You tell us what's already decided
which loan or scheme, and how far the application's already got — a blank form or one that's already stalled somewhere
We confirm exactly what's asked for
the lender's or agency's own required format, not a generic one
We assemble it from records already in the account
financials, filings, licences — pulled, not re-collected from you
We stay on it until a decision comes back
every follow-up answered, every deadline tracked — the decision itself is the lender's or agency's, not ours
Some of it still needs you directly — a signature, a confirmation only the business itself can give. We chase everything else.
Who does the work
OCTIS's advisory team
Assembling, submitting and following through on an application you've already decided to make — working from whatever bookkeeping and filed records already sit in your account.
Pricing
Quote-based
Priced on the facility, how much of the application is already assembled, and how far along it already is — not a flat fee that assumes every file starts from zero.
Not the guarantee
The 30-day money-back guarantee doesn't cover this service
It covers new company incorporation and transferring your company secretary to us — not application preparation for a loan, grant or other facility.
Not covered
- The 30-day money-back guarantee covers only new company incorporation and transfer of company secretary to us — not application preparation, submission or follow-up for a loan, grant or any other facility.
- No approval, approval rate or timeline to decision is promised anywhere on this page. That decision belongs to the lender or awarding agency, against its own criteria — never ours to guarantee, however completely the application is assembled.
- This service does not include advice on which loan, lender or grant scheme to apply for. If that decision hasn't been made yet, start with the pages that compare and match facilities — this one picks up once a choice has already been made.
Can you tell me which loan or grant to apply for?
Not on this page, deliberately. That's a separate decision — our loan comparison and grant-matching services are where it gets made. Application support starts once you already know what you're applying for, and picks up from wherever it currently is.
My application's already stalled somewhere — can you still help?
Yes. We can pick it up from wherever it currently sits — mid-form, already submitted and waiting on a reply, or held up on a document request that's gone unanswered.
Can you guarantee it gets approved?
No. Approval is the lender's or awarding agency's decision, against its own criteria — not ours to promise, however completely and correctly the application is assembled. What we can affect is whether it's complete, correctly formatted, and still moving.
Is this covered by the 30-day money-back guarantee?
No — the guarantee covers exactly two services: new company incorporation and transferring your company secretary to us. Application support for a loan, grant or other facility isn't part of that.
What do you actually need from me?
Whatever only the business itself can give — a signature, a confirmation, a number nobody else can supply on the company's behalf. Everything else — chasing documents, tracking deadlines, answering routine follow-up — is what this service is for.
The choice was never the risk here. What happens to the file after it's sent usually is.
Tell us what you're applying for and how far it's already got. We'll take it from wherever it is — forms, documents, and every reply after.