Found cheaper? We match it — see conditions. Incorporation and secretary transfer also carry a 30-day money-back guarantee.
You don't know what you're missing. Someone else will.
Missed approvals, unenforceable contracts, personal liability for directors — in some sectors.
3
kinds of licence — miss one, still non-compliant
'The' business licence doesn't exist
Three, not one
GENERAL
General
Applies to most businesses regardless of activity — premises, signage, basic approvals.
ACTIVITY
Activity-specific
Depends on what you actually do — F&B, education, finance, logistics, import/export.
LOCAL
Local authority
Depends on where you sit. Different councils, different requirements.
+ miss either category and you're non-compliant — even while trading, even holding a licence
+ in some sectors: forced closure, unenforceable contracts, personal liability for directors
Who finds it first
What it looks like
You'd notice if you were missing one.
What's actually true
Most people don't. It's usually a friend who mentions it first — and by then it isn't a checklist problem.
That's the trap: you can't price a scope you can't see.
The liability stays yours
An assessment names what's missing. Holding the licence — and answering for it — stays the company's job.
Licensing law differs by sector and by authority, but personal liability for directors is common to the regulated ones, and it doesn't move to whoever helped you apply.
The one question that decides this
Anyone can tell you to 'get a licence.' Almost nobody can tell you which ones.
What happens at renewal
This year, any competent licensing consultant and OCTIS do the same work, and the difference only shows up at renewal, when the licences need to be renewed again:
The mechanism a one-off engagement can't have
Licences aren't one-time approvals — they have to be renewed on a recurring schedule, and this shows how that renewal cycle gets tracked over time, from application through to the next deadline:
Assessment
Your activities, structure and location mapped against what's required
Filed
Applications go in — weeks for some, months for others, not ours to promise
Held
Logged in the same account that already tracks your SSM annual return
Before renewal
You're notified, not surprised
What a checklist can't do
What they do well
A generic checklist is genuinely useful, and government guidance is genuinely public — free, even.
What their shape can't reach
Neither one knows your activities, your structure or your location. So neither can tell you which licences are actually yours to hold — only which ones exist.
We translate that into a list mapped to your business. Not the master list — yours.
What 'three' looks like for one business
Here is what those three licence categories look like in practice, using a café as a worked example:
A café is one example. The combination is different for an import business, a clinic, an online seller with a warehouse.
What's actually fixable
It's fixable in most cases — we typically help businesses regularise compliance and resolve outstanding licensing gaps quickly. The longer it goes unaddressed, the higher the risk of enforcement action.
Most people start at the first rung
Each tier includes everything in the one below it; what changes as you go up is how much OCTIS does for you — telling you what you need, then tracking it for you, then filing it on your behalf:
| Tier | What it buys |
|---|---|
| Assessment — RM 99/yr (was RM 500) | The list, and why each one matters |
| Assessment & Management — RM 999/yr (was RM 3,000) | Scales with how many licences you hold. Plus change and deadline notifications, a place to keep them, specialist support |
| Application Support, Assessment & Management — from RM 4,000/yr | Plus review of standing, a plan, end-to-end filing and compliance execution |
RM 99 buys knowing, not doing — and for most businesses, that's the right place to start. No market rate to measure it against.
Timelines
Weeks for some approvals, months for others
Delays are usually incomplete applications — the part we prevent.
Not included
Authority and licence fees
Those go to the regulator, not to us.
Not ours to promise
How fast the local authority moves
We control the application. We don't control the queue.
Not covered
- Authority and licence fees are excluded from every tier
- The management fee scales with how many licences you hold — RM 999 is not a flat rate
- Timelines depend on the local authority and are not ours to promise
Do I need an assessment even though I'm already trading?
Especially then. Most non-compliance is discovered by someone else — often a friend mentioning it in passing — not by the business itself. The assessment finds it first, on your terms.
What if the assessment finds something missing?
It's fixable in most cases. The longer it goes unaddressed, the higher the risk of enforcement action, but most businesses regularise quickly once they know what's missing.
Why isn't the management fee a flat RM 999?
It scales with how many licences you hold. That's stated on the card, not after you've signed up.
Can OCTIS get the licence for me, or just tell me what I need?
The RM 99 tier tells you what's missing. Application Support (from RM 4,000/yr) files it for you, end to end. Most people should start with the list.
You are probably compliant. 'Probably' is the part that costs money.
Tell us what the business does and where. You get the list back — then you decide.